Mastering Training Needs Analysis & Training Evaluation

Identification, Evaluation & Assessment


This practical fast track of LAKESHORE ISL Learning & Development on Mastering Training Needs Analysis & Training Evaluation training seminar provides the latest philosophies, methods and tools to be able to complete the two most important areas of training – Training Needs Analysis (TNA) and Evaluation. It will also show those attending how to demonstrate the added value of training activities. In today’s difficult financial climate, these are the two areas that will really make a difference to any training function.

In this LAKESHORE ISL training seminar, participants will:

  • Find out about the New Process for doing TNA
  • Know How to become more precise with TNA
  • Master Competency Frame Works
  • Learn about the New Evaluation Model
  • Be able to Prioritize Training, Show Training Costs and Calculate ROI


By the end of this LAKESHORE ISL training seminar, delegates will be able to:

  • Identify and be able to use the 4-level model for doing Training Needs Analysis
  • Have practiced the techniques in a practical and understandable way
  • Master how competencies are constructed and know which ones are the best to harness to get good results
  • Use the new priority process to be able to prioritize all training requests in a logical way that is easy to understand
  • Master training evaluation using the 10-step model
  • Know which training is suitable for evaluation and which ones are not
  • Practice evaluating a series of training courses

Training Methodology

This is a practical and busy fast track of LAKESHORE ISL on Learning & Development in Mastering Training Needs Analysis & Training Evaluation training course, which will use case studies and appropriate clips to enhance the learning. Throughout the week, delegates will be able to work on real case studies to bring the methodologies to life.

Organizational Impact

A few of the benefits the organization will gain are: 

  • Having a standard and auditable approach to training
  • Having a much higher success rate and identifying the right training through a process approach to TNA and evaluation
  • Knowing which software to use to enhance and speed up TNA including automation
  • Having concrete information which will show clearly the value of training to the organization
  • Having confident and competent staff
  • Having an evaluation model which will provide consistent results

Personal Impact

Benefits individuals will gain from this LAKESHORE ISL training seminar are: 

  • Getting the complete tool box to be able to do accurate TNA and Evaluation
  • Gaining sufficient expert guidance to be able to implement immediately what has been taught and put it into operation
  • Gaining the confidence needed to be able to make a difference in the company
  • Gaining and having mastered the two most important areas of training in today’s economic situation
  • Being able to demonstrate the immediate value of this course on return to the workplace
  • Knowing the latest philosophies and processes

Who Should Attend?

  • Anyone in training or HR who needs to master either TNA or evaluation
  • HR professionals who need to understand how training can be measured
  • Those interested in maximizing the training budgets
  • Those training coordinators and administrators who need the confidence and skills to be able to prioritize training requests
  • Those responsible for training budgets and who need to know what’s required
  • Training Managers
  • Training Coordinators / Administrators
  • HR Trainees
  • Supervisors who are involved with training and development

Seminar Outline


New Approaches to Training Needs Analysis  

  • Introduction
  • Alternative Options to TNA
  • The Four-Quadrant Model of TNA – a New Way of Analysis
  • Use of a Training Schema to establish the complete training process and set the rules
  • Who is the Customer?
  • Quadrant One: Use of a Simple Coding System to Code the Different Types of Training
  • Corporate needs into Action – How much of the process is governed by TNA?


Quadrant Two: Department Needs & Quadrant Three: Team Needs

  • Quadrant Two: Departments
  • The Specific Requirement Departments Have – relationship with yearly operating plans
  • Speed of Action from Identification to Action – On-going Monitoring – What is needed? Specific Analysis Tools
  • Creating Self-Empowered teams
  • Departments – Your Most Challenging Customer
  • Quadrant Three: TNA for teams – What are their special needs?
  • Use of the Adair model to aid TNA


Quadrant Four: Individual Needs Dealing with Priorities and Training Unit Costs  

  • Quadrant Four: Individual needs
  • Ways to Train other than Attending a Training Course
  • How to Prioritize and the Quick System?
  • Understanding and Mastering Training – unique competencies
  • New Software Advances to Simplify and Reduce TNA error
  • Understanding Unit Costs and Budgets for Training – Essential for TNA and Evaluation


Mastering the Evaluation Process  

  • Validation vs. Evaluation – What is the difference?
  • Current Models Explained: Kirkpatrick, CIRO, IES and the 10-Step Process
  • Understanding the Process of Evaluation and its position in the Training Cycle Schema
  • How to Use the 10-Step Process to Produce Training Evaluation – each step explained
  • The Evaluation Formula
  • How you decide what Training Needs in Evaluating? – use of the priority model
  • All Four Quadrants Reviewed


Practical Examples of Evaluation – Your Chance to Master the Techniques

  • Accountability of Training Department to Guarantee and Produce Results
  • Why some people can’t learn? – fact not fiction
  • Should all training be subject to Evaluation?
  • Back-at-Work Presentations