Building Skills for Working in Teams

Igniting Passion & Activating Potential in Teams


What do the great teams do that the others fail to do? How do team leaders build their teams to be great and ensure that their teams are collaborative, self-reliant, motivated and productive?

This highly-interactive training seminar will help you understand how teams can achieve much more than either the team leader or the team members dreamt possible.

It will help team leaders and supervisors learn skills and techniques that enable them to feel more in control of their team while at the same time applying techniques that helps team members release their talents, energy and potential.

The training will examine the latest ways to motivate and manage teams for improved productivity and morale and help turn average team leaders into one’s that others in the organisation will aspire to join.

This training seminar will highlight:

  • Understanding your own style, work habits and motivations and how these influence your ability to get the best from leading and working with the team
  • Building team purpose, culture and expected behavioural norms
  • Building an energized team that respects strengths, differences and work-style preferences
  • Developing a culture of team communication, feedback and early conflict resolution
  • Taking the team to new possibilities via creativity and collaborative working techniques


By the end of this training, you will have learned to:

  • Identify individual work styles differences and how to use them to develop your team
  • Apply the modern principles of time and activity management and manage self and team by them
  • Draw-up a comprehensive Team Purpose Analysis and objective set for the team’s foundation
  • Use creative techniques to push the boundaries of team problem-solving and decision-making
  • Apply modern motivation techniques to get the best out of team members
  • Use communication techniques that help minimise “noise in the team system”
  • Influence team members to embrace change and use it as a powerful, positive force

Training Methodology

Participants in this training will receive a thorough training on the subjects covered by the seminar outline with the instructor using a variety of proven adult learning teaching and facilitation techniques. Training methodology includes video presentations, case studies, participative discussions, experiential activities, self, team assessment diagnostics and scenario building forums.

Organizational Impact

Your organisation will benefit from team managers and supervisors who return with a knowledge of how to build and develop teams that fulfill their potential and improve their motivation and productivity. They will be able to:

  • Build a productive culture that acts as a role model for other teams in the organisation
  • Work more efficiently and effectively by identifying real priorities and challenging activity that does not add value
  • Recognise team issues and deal with them swiftly before they affect the rest of the team
  • Identify star performers in teams and nurture them for the future benefit of the organisation
  • Apply techniques of motivation and structured feedback to help turn around under-performing team members

Personal Impact

The training seminar will give participants the confidence, energy and skills to build and develop high performing teams.

Participants will:

  • Be able to use knowledge of their own work style to improve their relationships with team members and get the best from them
  • Improve their ability to control inter-personal situations and outcomes that previously gave them cause for anxiety and stress
  • Gain increased respect from their team members as they seek to help them fulfill their potential
  • Manage their teams to improved productivity with less personal effort
  • Be able to take on secondary teams as their ability to manage their core team with less personal effort grows
  • Transfer the skills learned in the seminar to managing people outside their team such as suppliers and customers
  • Enhance their career prospects by leading successful high-performing teams that catch the attention of organizational leaders.

Who Should Attend?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • All people who manage teams – experienced, new or prospective
  • Team Leaders
  • Team Managers
  • Team Supervisors
  • Project Team Managers
  • Office Managers

Seminar Outline


Starting From Within – You, the Team Leader

  • Know Yourself and Your Role as a Team Leader – your strengths and style preferences
  • Set Personal Goals to Guide your Outputs
  • Prioritise your time and tasks effectively and train your team to do the same
  • The Power of Role Modelling and “Managing by Walking Around”
  • Examine and Challenge the Impact of your Belief System and Limiting Beliefs

Building Team Foundations

  • Learn from What High Performing Teams Do
  • Establish a Stretching Team Purpose – developing a Team Purpose Analysis – TPA
  • Map Out Stakeholders and their needs


Establishing Team Environment, Membership and Roles

  • Build an Energetic Team Environment
  • Establish Team Roles – what is missing in your team, what is duplicated?
  • Apply Team Development Stages Knowledge to inform your Leadership Interventions
  • Identify and Share Individual’s Social and Work Style Preferences


Building Outstanding Team Productivity, Progress and Learning

  • Deploy the Lessons of Motivational Theory in Managing the Team
  • Influence and Persuade Stakeholders and Partners
  • Help the Team Cope with Change and be Resilient
  • Develop a Systems Thinking Perspective for continuous Team Improvement
  • Conduct Team “After Action” reviews and follow up actions and achievements
  • Apply Methods to Celebrate Team Progress and Successes


Building Frictionless Team Communications

  • Improve and Enhance Individual and Team Communication Skills – listening, questioning, clarifying and summarizing skills
  • Identify and Develop Strategies to overcome barriers to Communications
  • Use Appreciative Inquiry to develop positive approaches to Team Issues
  • Give Corrective and Positive Feedback that Motivates
  • Design and Conduct Productive Team Meetings
  • Deploy the RACI Approach to Work Allocation and Reporting


Dealing with Team Conflicts and Using Them to Improve Team Performance

  • Identify and Resolve Common Team Problems
  • Using the Thomas-Kilmann Conflict Mode Instrument
  • Identify and Manage Dysfunctional, Counter-productive Team Behaviour

Creativity for Team Problem Solving and Learning

  • Deploy Methods to Overcome Mental Blocks
  • Obtain the Benefits of Brainstorming
  • Make Use of a Range of Creative and Decision-making Tools